Key contacts

Your support team
If you’re looking for more personalized assistance, or can’t find the information you need on the US Benefits Microsite, UBS has dedicated teams in place to help provide quality support and assistance.
- Alight Healthcare Navigation provides a personal Health Pro, available to help you manage issues relating to your healthcare. Call +1 888-251-2500, 9:00 a.m. to 7:00 p.m. ET or via goto/usbenefits > Health Pro Connection.
- Benefits Representatives through Benefits Express can help you prepare for enrollment and answer any questions regarding the plans. Visit goto/usbenefits or call +1-888-251-2500 (or +1-646-254-3465 outside the U.S.), Monday – Friday, 9:00 a.m. – 7:00 p.m. ET. Say “Health and Insurance”.
Make an appointment online to talk to a Benefits Express representative who will answer your enrollment questions. To schedule an appointment, visit goto/usbenefits > Need Help with Health Benefits or Reimbursement Accounts? and follow the steps to set up an appointment and have a representative contact you at the date and time of your choosing. By creating an appointment, you have the option to save it to your calendar, receive confirmation notices and reminders, reschedule as needed and identify questions to discuss during your appointment.
1Keep in mind that premiums, deductibles and out-of-pocket maximums are tied to your benefit elections, your Benefits Base Salary (BBS) and how many family members you cover. With an increase of approximately 6% in employee medical contributions for 2026, your costs may rise even if your elections and covered family members remain the same. Actual premium rates will continue to be based on your BBS, your plan choice and how many family members you choose to cover.
The 2026 medical plan employee contributions provided do not include the Tobacco User Surcharge.
This guide provides information about certain plans and programs of UBS for eligible employees in the United States (not including Hawaii and Puerto Rico). This guide is a Summary of Material Modifications to the various benefit components of UBS’s group health plans and UBS’s post-retirement benefits. It summarizes benefits available under various benefit components of the plans. More detailed descriptions of these components and your eligibility to participate can be found in the plan documents that govern these benefits. If there is a conflict between this summary and the plan documents, the plan documents will govern. The information in this material does not imply that participation in the plans or the benefit components thereunder is a guarantee of continued employment with UBS. It also does not imply or guarantee that the plans or the benefit components thereunder will exist or remain unchanged in the future. Nothing herein creates any vested or contractual rights. As in the past, and as set forth in the applicable plan documents, UBS continues to reserve the right to change or terminate the plans and the benefit components thereunder at any time in the future including, without limitation, changing coverage levels, deductibles coinsurance, and/or your contributions for coverage. Summary Plan Descriptions (SPDs) are documents containing comprehensive descriptions of your benefit plans, including terms and conditions of participation. These documents can be found on the Alight Worklife website.



